Real Estate Training

Work Your SOI

By Joe Lins
April 21, 2024

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Are you working your SOI? A strong sphere of influence is invaluable for a real estate agent’s business, providing a steady flow of referrals, repeat business and credibility. This contributes to and agent’s long-term success and growth. In our office meetings and training we talk a lot about reaching out to your Sphere of Influence. Many times, an agent will have a hard time wrapping their head around who is actually in their sphere of influence and how they should be reaching out to them. In this blog post we will give you some ideas of who to consider as your SOI and how to connect with them.

Who Is In Your SOI?

  • Members of your family
  • Members of your spouse’s family
  • Members of your extended family
  • Your best friend and their family
  • Your spouse’s best friend and their family
  • Your children’s friends parents
  • Your doctor, dentist, optometrist, veterinarian, pharmacist
  • Your hairstylist, barber, estetician, manicurist
  • Your CPA, attorney, insurance broker, financial planner, banker
  • Your neighbors
  • Your grocer, florist, jeweler
  • Your gardener, plumber, electrician, roofer
  • Your painter, window washer, appliance repair person
  • Your tailor, travel agent, pet groomer, pet sitter
  • Your children’s teachers, principals, coaches
  • Your Pastor, Priest, Minister, Rabbi
  • Your fellow members of organizations you belong to (Rotary, Elks, Chamber of Commerce, etc.)

The list goes on. I suggest sitting down with a notepad and going through the contacts on your phone to make a list of people you know, interact with or do business with. You already have their contact information so it will be easy to add them to your database.

Connect With Your SOI

Here are some ways you can connect with your sphere of influence:

Regular Communication

Keep in touch with your sphere of influence through regular communication channels such as phone calls, emails, newsletters, or even social media updates. Keep track of these communications in your CRM. At CENTURY 21 Discovery we have a CRM that syncs with your email contacts and can automatically add them to your database. This allows the agent to save time by avoiding duplicate effort of having to add them to the CRM. 

Personalized Messages

Tailor your messages to each individual in your sphere of influence to make them feel valued and appreciated. By keeping notes in your CRM about prior conversations, it allows you to pull up that information and refer to or comment about it in your next interaction. Personal touches like this can go a long way in building stronger relationships.

Social Media Engagement

Engage with your sphere of influence on social media platforms by commenting on their posts, sharing relevant content, and participating in discussions related to real estate or their interests.

Organize Events

Host events such as client appreciation parties, homebuyer seminars, or networking mixers to bring your sphere of influence together and strengthen connections in person.

Attend Events

Attending events will make you known in the community. A good place to start is your local Chamber of Commerce. They have networking events throughout the year. These are good opportunities to get to know other business people in the area. 

Provide Valuable Resources

Share helpful resources such as market updates, home maintenance tips, or local community information to demonstrate your expertise and provide value to your sphere of influence. You want to become their go-to resource for all things home and community.

Referral Programs

Implement referral programs to incentivize your sphere of influence to refer friends, family, or colleagues who may be in need of real estate services.

Personal Meetings

Schedule face-to-face meetings with individuals in your sphere of influence to catch up, discuss their real estate needs or goals, and offer your assistance. Meeting for lunch, coffee or a glass of wine will give the encounter a nice touch.

Send Personalized Gifts

Surprise your sphere of influence with thoughtful and personalized gifts or cards on special occasions such as birthdays, holidays, or anniversaries to show appreciation and strengthen your relationship. Again, using your CRM to keep track of their special dates makes this process much easier.

Volunteer in the Community

Get involved in community events or charitable activities that are important to you. Your sphere of influence will see your commitment to giving back and you may also meet new people you can add to your sphere. 

Follow-Up and Follow-Through

Always follow up with your sphere of influence after any interaction, whether it’s a phone call, meeting, or event attendance. Additionally, ensure you follow through on any promises or commitments you make to maintain trust and credibility.

By implementing these strategies, real estate agents can foster deeper connections with their sphere of influence, leading to increased referrals, repeat business, and long-term success.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

The Power of the Sphere

Why a Real Estate Agent’s Sphere of Influence is Vital to Success

By Joe Lins
March 2, 2024

Group of young professionals in business attire talking
Photo Courtesy of Canva Pro

In the dynamic world of real estate, success hinges not only on market knowledge and negotiation skills but also on something more intangible: relationships. At the heart of every thriving real estate business lies a robust sphere of influence—a network of connections that extends beyond transactions and transcends mere professionalism. In this article, we delve into why a real estate agent’s sphere of influence is not just important but indispensable to their long-term success.

Building Trust and Credibility

In an industry where major life decisions are at stake, trust is paramount. A sphere of influence comprises friends, family, colleagues, and acquaintances who already have a level of trust and rapport with the agent. Leveraging this existing trust facilitates smoother transactions and instills confidence in potential clients. Recommendations from within one’s sphere carry significant weight, often leading to quicker conversions and higher client satisfaction.

Access to Referrals and Repeat Business

A well-nurtured sphere of influence is a renewable resource of referrals and repeat business. Satisfied clients are more likely to refer their agent to friends and family in need of real estate services. Additionally, past clients who had positive experiences are inclined to engage the same agent for future transactions, contributing to a steady stream of business opportunities. Each successful interaction within the sphere reinforces the agent’s reputation and strengthens their network, creating a virtuous cycle of growth.

Enhanced Market Reach

Beyond direct referrals, a robust sphere of influence expands an agent’s market reach exponentially. By tapping into the networks of their sphere members, agents gain access to new demographics, geographic areas, and niches. This broadens their client base and diversifies their business, making them more resilient to market fluctuations and economic downturns. Furthermore, active engagement within the sphere fosters a sense of community and reciprocity, leading to collaborative efforts and collective support.

Cultivating Long-Term Relationships

At its core, real estate is a people-centric industry. Successful agents understand the value of cultivating meaningful, long-term relationships within their sphere of influence. Beyond mere transactions, these relationships evolve into partnerships built on mutual respect, integrity, and shared goals. By prioritizing the human aspect of business, agents not only enhance their professional reputation but also enrich their personal lives, creating a legacy that transcends sales figures and commission checks.

In conclusion, a real estate agent’s sphere of influence is not just a network—it’s a lifeline, a source of strength, and a catalyst for growth. By investing time, effort, and empathy into nurturing their sphere, agents lay the foundation for sustained success and enduring fulfillment in an ever-evolving industry. As the adage goes, “Your network is your net worth”—and in real estate, this rings truer than ever before.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

Understanding Frequently Used Terminology in Your Transactions

By Amy Leonhardt
February 2, 2024

New real estate agents may find themselves confronted with terms and acronyms that are unfamiliar. Understanding these terms is crucial for success. Here is a brief guide to some of the most-used terms and acronyms used in real estate and escrow to help newer agents: 

Real estate agent showing paperwork to clients
Photo by MART PRODUCTION on Pexels.com

APN

APN (Assessor’s Parcel Number) is a unique number assigned to a parcel of real estate. It is used to identify property for legal and tax purposes. It is included in the legal description, and will be referenced on the Grant Deed and the preliminary title report.

CMA

CMA (Comparative Market Analysis) helps determine a property’s market value by comparing it to similar properties in the area, and it is an important tool for pricing strategies.

Closing Costs

Closing Costs are the expenses, beyond the property price, that both buyers and sellers incur to complete the transaction in escrow. Some examples of these costs include title insurance, processing fees, appraisal fees, messenger fees, and taxes. Note that buyer and seller closing costs are not equal, so keep in mind that if “Both” is checked on the RPA, closing costs will be split 50/50, instead of each paying their own fees, and buyers typically have more closing costs.

COE

COE (close of escrow) is the date when buyer and seller complete the sale, and ownership officially transfers to the new owner.  This date is determined by what is agreed upon in the contract. Funds have been transferred, principals have fulfilled their contractual obligations, documents have been recorded, and the transaction is complete. 

EMD

EMD (Earnest Money Deposit) is the buyer’s deposit to escrow that shows the seller the offer was made in good faith. The agreed-on contract will determine the amount of the EMD, the form it can come in (check or wire), and the deadline for depositing into escrow. Once escrow is opened, the escrow company will contact the buyers to provide them with wire instructions. Due to increasingly rampant wire fraud, always have your buyer confirm wire instructions directly with a known verified number for your escrow company, and never take instructions via email or from an unsolicited call. This will help protect your client’s funds.

EOI

EOI (Evidence of Insurance) is a document confirming the details of an insurance policy, and will be required by a buyer’s lender. It is typically requested by escrow on behalf of the buyer, and the insurance company provides the proof of insurance.

FHA

FHA (Federal Housing Administration) is a federal agency that insures mortgages with low down-payments. These loans typically have more stringent requirements than conventional loans, and the process may take a bit longer than a conventional loan, though they are a great option for buyers with limited down-payment funds.

NHD

NHD (Natural Hazard Disclosure) Report is a statutory document that discloses potential risks such as earthquakes or floods on a particular piece of property. Buyer and seller will sign to indicate they have received and reviewed the report.

Familiarizing yourself with these terms and dedicating yourself to continuous learning and training will benefit your career in this ever-changing real estate market.

About the author: Amy Leonhardt is an escrow assistant for Equity Escrow Group, Ltd. in Fullerton, California. For more information on the services provided by Equity Escrow Group please contact them at 714.626.2095 or visit their website www.equityescrowgroup.com

5 Ways To Up Your Marketing Game In 2024

By Suzy Lins
January 2, 2024

Photo courtesy of Canva Pro

To enhance your marketing game as a real estate agent you can employ various strategies to attract clients and stand out in a competitive market. Here are five things you should consider:

  1. Create a Strong Online Presence:
    • You should have a professional and user-friendly website showcasing your listings, services, and expertise. It should be optimized for search engines to improve visibility. Through Century 21, our agents are provided websites that they can customize to their location as well as their own style.
    • Utilize social media platforms to share property updates, market trends, and engage with your audience. Consistent and compelling online content can help establish your brand and attract potential clients.
  2. Utilize High-Quality Visuals:
    • Invest in high-quality professional photography, virtual tours, and videos for your property listings. Visuals play a crucial role in capturing the attention of potential buyers. Clear, visually appealing content not only attracts more views but also helps in creating a positive impression of your listings and services. The photos an agent uses are a representation of their own “brand”. Poor quality photos do not enhance that brand in the consumer’s mind. Plus, your competitors may use that against you when they are competing with you for a listing.
  3. Implement Targeted Advertising:
    • Use targeted advertising to reach specific demographics and potential homebuyers. Platforms like Facebook and Instagram offer robust advertising tools that allow you to customize your audience based on factors such as location, age, interests, and more. This targeted approach can lead to more effective and cost-efficient marketing campaigns. Make sure to include funds for advertising as you establish your budget for the year.
  4. Build and Leverage Client Testimonials:
    • Positive reviews and testimonials from satisfied clients can be powerful marketing tools. Encourage happy clients to leave reviews on your website, social media pages, or other relevant platforms. You can also use testimonials in your marketing materials to build trust and credibility with potential clients. At CENTURY 21 Discovery we use a system called RealSatisfied that automatically sends a survey to the client at the close of escrow. Once the survey is completed, the agent is notified and then has the option to share the testimonial to their social media sites all with the click of a mouse.
  5. Offer Valuable Content and Resources:
    • Position yourself as an expert in your field by providing valuable content and resources to your audience. This can include blog posts, articles, or video content covering topics like home-buying tips, market trends, and neighborhood highlights. By offering useful information, you not only showcase your expertise but also attract and retain an engaged audience.

Remember, consistency is key in marketing. Regularly update your online platforms, engage with your audience, and adapt your strategies based on the evolving needs of your target market. Keep an eye on emerging trends in real estate marketing to stay ahead of the competition.

About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery and a Business Etiquette Consultant. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

5 Habits You Should Start Now to Be Successful in Real Estate

By Joe Lins
June 15, 2023

To be successful in the real estate industry, it’s important to develop good habits that will set you up for long-term success. Here are five habits you should start now:

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  1. Continuous Learning

Real estate is a dynamic field that requires staying up to date with market trends, regulations, and best practices. Develop a habit of continuous learning by reading books, attending seminars, taking courses, and staying connected with industry professionals. This will help you make informed decisions and stay ahead of the competition.

  1. Networking

Building a strong network is crucial in real estate. Make it a habit to network regularly by attending industry events, joining real estate associations, and connecting with other professionals in the field. Networking can lead to valuable partnerships, referrals, and new opportunities. Also, participating in community events is a great way to network and become known in the community as the real estate expert.

  1. Consistent Prospecting

Prospecting is the lifeblood of any real estate business. Develop a habit of consistent prospecting by setting aside dedicated time each day or week to identify and reach out to potential clients, investors, and partners. This can include cold calling, door knocking, online lead generation, or leveraging your network. Keep track of your prospecting and make notes to learn which one of your prospecting efforts produces the most results. Whether you use a notepad, an Excel spreadsheet or a CRM tool, keeping track will allow you to adjust and focus on what is working for your business. 

  1. Effective Time Management

Real estate professionals often juggle multiple tasks and deadlines. Cultivate good time management habits by prioritizing your activities, setting goals, and creating a daily or weekly schedule. Focus on high-value activities that directly contribute to your business growth and allocate time for prospecting, client meetings, property research, and administrative tasks. Use a calendar, paper or digital, to schedule these activities into your day.

  1. Excellent Communication Skills

Effective communication is essential in real estate. Develop strong communication habits by actively listening to your clients, responding promptly to inquiries, and conveying information clearly and professionally. Enhance your written and verbal communication skills through practice and seek feedback to improve further. If you need to improve your verbal communication skills, recruit a family member or fellow agent to role play various scenarios. For written communication, create templates to use for the various types of emails needed for your business. That way you won’t have to “reinvent the wheel” and can simply cut and paste the necessary information into the email each time. When creating these templates, do a spell check and run them through a program like Grammarly to identify any corrections needed. Another option would be to ask someone in the Marketing Department at your brokerage to proofread them.

Remember that success in real estate takes time and dedication. By adopting these habits, you’ll be well on your way to building a solid foundation for your career in the industry.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

Rainy Days and Real Estate

By Joe Lins
January 10, 2023

What’s a REALTOR to do on a rainy day in California? We don’t get much rain in Southern California, but when we do it pours! Days like that can make it hard to get into the office and go to work. And once you get there, what the heck do you do?

Whether you choose to go into the office or stay home on rainy days, don’t let the day pass without doing a few activities for your business. At the end of the day, you’ll be glad you did.

Photo of real estate agent working at their desk.

Here are my Top 10 Rainy Day Ideas for Realtors:

1. Make a minimum of 10 prospecting calls

Call your sphere of influence (SOI) to see how they’re doing. Ask how the rain is affecting them and their family.

2. Update your Client Relationship Management System (CRM)

Rainy days are a perfect day to update your client database. Add their birthdays, anniversaries, spouse’s name, pet’s names….. Make sure to add the anniversary date of their home purchase. Our Century 21 Discovery agents have a CRM tool through MoxiWorks and have the ability to send email through that system which allows them to see who is actually opening the email.

3. Write and mail a minimum of 10 notes

Sending a handwritten note to people in your database is a nice touch and a great way to stay top of mind.

4. Update your online profiles and bio

Make sure all your online and social media profiles and bios are up-to-date. Update your profile photo and any certifications or awards you have received. Have you claimed your Realtor.Com profile? Claim it and update your profile by adding your photo, contact information and any additional relevant information.

5. Set up an email campaign

If you use a CRM, it probably has the capability to set up an email drip-campaign for your database. (See No. 2) These are a great way to remind them that you are in real estate. Even on rainy days!

6. Review the active listings in the MLS for your city of choice

You want to stay on top of the market activity and the best way to do that is to review the listings in your market regularly. Educate yourself to have intelligent conversations about the market, because you know you’ll be asked.

7. Set appointments to show property

Are you working with Buyers? By reviewing the active MLS listings daily (see No. 6) you will know what’s new to the market and can schedule a tour for your Buyers.

8. Schedule an Open House

No listings? Ask an agent with a listing if you can hold an Open House for them. Once you have it scheduled in the MLS make sure you post it on social media. Also, invite the neighbors to your Open House. Maybe they know someone who would love to live in their neighborhood. Ask them!

9. Write a blog post

If writing is your thing, write a blog post. Don’t have a blog? Ask a real estate blogger if you can write a guest post on their blog.

10. Subscribe and listen to our podcast

For more tips and education about your real estate career, subscribe to our podcast “Discover Your Real Estate Career”. 

Implement some of these ideas to stay focused on your business on those rainy days when you’d rather stay in bed and watch Netflix.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

The Most Wonderful Time of the Year to Contact Your SOI

By Suzy Lins

December 21, 2022

The holiday season is the most wonderful time of year for real estate agents to contact their Sphere of Influence (SOI).

Real estate agents should call their SOI because it can be an effective way to generate leads and build their business. The term SOI refers to the network of people that an agent has a personal relationship with, including friends, family, former clients, and other professionals in their industry. These individuals can be a valuable source of referrals for the agent, as they are more likely to trust and recommend the agent to their own network of contacts.

At Century 21 Discovery, we teach our agents to regularly reach out to their SOI because it helps them stay top of mind and build stronger relationships with these individuals. Often, an agent will comment that they don’t know what to say when they make the call. Well, right now is the perfect time of year to reach out to your SOI because you have a good reason. Call to wish them a Merry Christmas or Happy Holiday. Who wouldn’t love to receive a call like that! Continue the conversation by asking about their family, holiday plans or plans for 2023. Keep notes about the conversation to refer back to the next time you call them. Which should be regularly.

If real estate is a new career for you, this is the ideal opportunity to let them know. It can open the door to a good conversation about the market because everybody has an opinion about real estate.

When you make the call be ready to answer questions about the real estate market, interest rates or homes for sale in their area. Be prepared! Staying in touch with your SOI can help you stay informed about potential real estate opportunities, as these individuals may be aware of upcoming listings or sales in the area.

These calls are ideal for staying in touch and if done consistently, can lead to more referrals, which can help grow your business and increase your income. Make time during the busy holiday season for these calls. Plus, getting used to making these calls will give you more confidence for the next time you pick up the phone.

Photo of Suzy Lins
About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery and a Business Etiquette Consultant. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

What is Title Insurance and Why do I need it?

By Joe Lins

August 11, 2021

I sat down with Collin Frangie of Ticor Title to talk about title insurance and why we need it in this latest episode of our podcast. Here is a partial transcript of our podcast. For the full podcast see the link below.

Joe Lins of Century 21 Discovery and Collin Frangie of Ticor Title talking during the podcast recording.

What is Property Title Insurance?

A Property Title is similar to a record of ownership with a vehicle. When you purchase a car, there’s a history of who owned it. The DMV keeps that title record. Property title is very similar. It’s a record of ownership of the home, which is kept at the county recorder’s office where your home is located. Title insurance companies insure that the person who owns the home has the legal right to ownership of the home.

What is a Title Search?

A Title Search is a search to see who actually owns the home and if there are any loans or liens against the property. Title searches are done by title companies, like Ticor Title. You can do your own title search if you want. You can go down to your county office and look through documents or on microfiche for properties built before 1975.

How Long Does A Title Search Take?

A typical search, if everything is digital, meaning the property was built after 1975, is usually one to three days. Now if the property was built prior to that, and it has not changed ownership since then, you’re looking at about a week. The title company has to hire someone to go down and do that microfiche search and compile all those records. Hiring someone to do this takes a little bit more time.

What about the property that was built in 1935, and it’s sold the 1956. And then it’s sold again in the year 2000. And now it’s getting ready to sell again, and they have to go back to 1935? How does that work? According to Collin, if it has been insured since 1975, they can go back and use that old insurance policy to date and then insure it forward from that date.

What type of issues can delay a policy and what happens if an issue surfaces?

One issue that can happen is when there is a private lien holder who has placed a lien against the property. If the title company can’t find the private beneficiary to get the reconveyance showing the loan was paid off it can hold up the title insurance. That is why agents should be getting a preliminary title report as soon as they take the listing so they can see if there are any issues that may come up.

How Are Costs Determined?

The cost for title insurance are fees that are filed with the state. They are pre-determined by the title company attorneys and increase about 3% per year with inflation. The fees are tied to the value of the home. The higher the value of the home the more liens that can be placed against it. Which means a bigger title insurance policy will be needed.

What is a Preliminary Title Report?

The preliminary title report, or Prelim, pulls the full chain of title for a property title search. Title companies also run the individual’s names to see if there are any judgements against them. It will also show any easements on the property. Everyone who is part of the transaction: Agent, Escrow, Title, Lender, should be reading the Prelim.

Listen to the full podcast on the link below. If you do you can also learn about an exciting event happening in Collin’s life!

Ep. 45 | What is Title Insurance and Why do I need it?
Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide, contact Joe at 714.626.2069.

Why Buyer Letters Are A No-No

By Stephanie Goedl
June 11, 2021

(Transcript of our Podcast Ep. 41)

Hey, everybody, and welcome back. It’s Stephanie Goedl here. You know, it’s been a few months since we’ve recorded, we decided to take a short break to reevaluate our content and make sure that the education we are providing is relevant for what’s going on today. So, with that, let’s hop right in and jump into buyer letters.

Most of you are aware of Buyer Letters especially if you’ve been in the business for a long time. One way to really assist buyers in standing out when writing offers and when you’re up against multiple offers has always been to submit a Buyer Letter. However, now, that is kind of a No-No. I want to talk about that today and dive in just for a few minutes and talk about why that is. 

With everything that’s been going on in our country lately, there’s a lot of talk around discrimination, whether intentional or unintentional. When you dive into Buyer Letters, it’s something to really consider because your sellers sometimes are making a decision that’s based off of those letters, and not necessarily on the terms of the agreement.

The California Association of Realtors as well as our National Association of Realtors, have taken a stance against Buyer Letters and are really pushing that we should not be submitting those if there’s personal information or photos attached to those offers. To avoid that intentional or usually it’s unintentional bias or discrimination against those buyers.

Let’s just talk about an example really quick. Fun fact, actually, before we dive into that example, did you know that as of November 2020 there were 22 protected classes in the state of California. Back to my example. When you receive a letter, many times the buyers pour their heart and soul and tells their story as to why they want to purchase the home. Example: “This big backyard is perfect for my children to run around and play and get some fresh air.” Now, if you know that discrimination is not even in your mind, you can look at that and say, Wow, that’s wonderful, these three kids definitely need a place to run and play. I want to go with them. What’s the problem with that? If you are picking that offer, based on the fact that the letter really tugged at your heartstrings as a seller, you can be considered to violate the family status, which is a protected class. Especially when you’re looking at another offer from a single person who has no children.

You really want to avoid Buyer Letters because they have the potential to create a level of unintentional discrimination. If you’re a buyer’s agent you should avoid submitting those letters on behalf of your buyer. If you’re a listing agent, you want to have that conversation with your seller. And let them know that again, 98% of the time, I would say it’s very unintentional bias. But that being said, it’s still there, whether or not it’s being recognized. Let them know about the possible hiccups that can come with reviewing those offers and highly encourage them to look at the terms only, because this is a business transaction. As a professional REALTOR you need to encourage them to look at just the terms of the offer.

So how do you have that conversation with your seller? The California Association of Realtors has a great piece that you can actually share with your sellers that goes into this in a little bit more detail. And then get it in writing from them that they will not be accepting Buyer Letters. Also, put that into the MLS and have that conversation with the buyer’s agents on the other side and let them know the seller has decided not review any buyer letters. That keeps it very neutral and everybody in a really safe space. So, with that, I just wanted to pop on and give you a quick update on what has changed in our industry over the last few months. If you have any questions as always, do not hesitate to reach out. Can’t wait to see you on the next episode. Have a great day.

Listen to the Podcast here:

Ep.41 | Why Buyer Letters Are A No-No – Discover Your Real Estate Career

Stephanie Goedl

About the author: Stephanie Goedl is Chief Operating Officer and Broker/Owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact us at 714.626.2069 or Careers@C21Discovery.com.

Communicating With Confidence

By Joe Lins
August 12, 2020

Communicating is crucial in every industry, but in real estate it’s our life line. Every step of a transaction requires communication in some capacity. In this episode of our podcast we sat down with Bill Kurzeja of Professional Success South to learn his tips for communicating with confidence.

Listen to the podcast here:

 

Prefer video? Watch the video of the podcast here:

 

Joe Lins
About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide, contact Joe at 714.626.2069.