Century 21 Discovery

Communicating With Confidence

By Joe Lins
August 12, 2020

Communicating is crucial in every industry, but in real estate it’s our life line. Every step of a transaction requires communication in some capacity. In this episode of our podcast we sat down with Bill Kurzeja of Professional Success South to learn his tips for communicating with confidence.

Listen to the podcast here:

 

Prefer video? Watch the video of the podcast here:

 

Joe Lins
About the author: Joe Lins is President, CEO and Co-owner of 
CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide, contact Joe at 714.626.2069.

How do I sell my home during COVID-19?

By Joe Lins
April 30, 2020

What are you telling your Sellers right now about selling their home during COVID-19? I put together these steps a Seller can take to stay safe and healthy as they sell their home during this time. This video provides some important talking points to help guide your seller in the process.

 

Prefer audio? Here’s a link to the podcast.

 

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact Joe at 714.626.2069.

Tools For Real Estate Agents To Work Virtually

By Suzy Lins
March 30, 2020

Most everyone is working from home at this point due to the Coronavirus, but with real estate you still need to talk to and interact with people. How exactly do you do that, especially if you’ve never done it before? Here are specific tools you can use to work virtually and keep your real estate career on track as you work from home.

Meet with clients virtually
Meeting “virtually” with your clients means to interact with them via apps and software that allow you to see each other and have conversations as if you were there in person. Here are a few different ways you can meet with your clients without leaving your house:

Video Conference Apps
These apps are perfect if you want to have a face-to-face conversation with a client or prospect.

  • FaceTime – This is an Apple app and only available on their devices. It comes pre-installed on your iPhone and iPad so it’s already at your fingertips.
  • WhatsApp – This is a messaging app that also supports voice and video calls. It’s available for Apple and Android devices in the App Store and Google Play Store.
  • Skype – This is a video calling platform available for Apple and Android devices. This platform requires the user to log in. This is a great option for computers and tablets.

Find out what kind of phone your client has to determine which app to use. Get familiar with more than one of these video conferencing apps so you’re ready for any scenario.

Video Conferencing Software/Apps
These platforms are an easy way to do a virtual property tour or hold a virtual open house. You log into a website and create a virtual meeting with your client. Once you send them a link, you both appear on the screen and are able to talk as if you were in person. To do this, both users need to have cameras on their computers.  Here are some of the most popular:

  • ZOOM – This is the one that we use and have had great results with our virtual meetings and agent training. There’s a free version that allows up to 40 minutes of video conferencing. Paid versions start at $14.99 per month. For personal meetings the free version should be sufficient. Find it here at Zoom.us.
  • GoToMeeting – This is another platform for video conferencing. There’s a 14-Day Free Trial and the paid versions start at $12 per month. Check it out at GoToMeeting.com
  • Google Hangouts – For this option, it’s easiest if everyone has a Google account. If someone doesn’t have an account, then the inviter or another invitee needs to have a G Suite Account in order for everyone to participate.

Show properties virtually
Once you have a chance to talk to your clients or prospects face-to-face you’re going to need some way to show them properties. By using one of the virtual conference software programs I mentioned above, you can share your screen to show them a virtual tour (video) or photos of the listing. They can ask questions and you can interact with them via the camera on your computer.

Virtual Showings
Select a day and time to meet “virtually” with your client and send them a link to the video conference. Have the property photos and virtual tours of the properties ready to go on your desktop. Share your desktop with them and give them a tour of the home with the photos and virtual tour.

Virtual Open Houses
Publicize the day and time you will be holding the virtual Open House and have guests request the video conference link. This gives you some control over who is coming and going at your Open House. If you decide to post the link publicly, take precautions to eliminate Zoom-Bombers coming to your Open House. A Zoom Bomber gets the public link to the meeting and once in the meeting wreaks havoc or displays inappropriate pictures on the screen. Don’t worry, there are several ways to prevents this from happening. Here are some reminders to keep those party crashers out.

During the Open House show the photos and video of the listing and answer any questions visitors may have. Depending on the length of the Open House, you’ll probably have to run the video tour and photo slideshow over and over again depending on how many people attend and when they pop in.

Video Conferencing Tips:

  • Set up your video conference in a room that has a distraction-free background.
  • Make sure the room is well-lit and that the lighting is not behind you. Back lighting will make your face difficult for them to see.
  • You’ll be on camera so make sure you’re dressed properly.
  • Look into the camera when you are talking to them instead of looking at their face on the screen.

I recommend that you practice using these apps and tools with a family member or friend before you use them with a client. A couple of practice runs and you’ll be open for virtual business.

 

About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

Why We Love Real Estate

By Joe Lins and Stephanie Goedl
February 12, 2020

In honor of Valentine’s Day and the month of Love, we talk about why we LOVE real estate in our latest podcast episode. We share the day to day things that make us love this business as well as the special things like handing a first-time home buyer keys to their new home.

We encourage you to figure out what you love about what you’re doing, real estate related or not. If you’re looking to fall more in love with real estate, give us a call and we’d be more than happy to help you find your passion.

Listen to the full podcast here:

 

Joe Lins

 

 

 

 

About the authors: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. Stephanie Goedl is Broker, Chief Operating Officer and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact Joe at 714.626.2069.

Stephanie Goedl

Joe Lins & Mike Miedler

Why CENTURY 21 Discovery?

By Joe Lins
January 20, 2020

I recently had the opportunity to sit down with Century 21® President and CEO Mike Miedler to talk about the benefits of joining CENTURY 21 Discovery. We talked about the tools and systems that are available to our real estate agents. He mentioned our office culture and the family-like atmosphere. We also talked about quality customer service and how that affects the referrals going back to the agents. The one big take away from our conversation was why successful real estate agents align their personal brand with CENTURY 21 Discovery and then build that brand on top of the most recognized brand in the industry.

Listen to the full podcast here. It’s only six minutes and will really give you an idea of what we’re all about.

 

Joe Lins Author

 

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact Joe at 714.626.2069.

How To Find Sellers

By Joe Lins
September 26, 2019

Today we are talking about how to find sellers. There’s a ton of opportunity to be had in regard to sellers. But where do you find them?

If you’re paying attention, there are many signals that can indicate a home is getting ready to be sold. This information is available as a public record or you can use services to help you mine the data for the information you need.

It requires awareness of the neighborhood and the desire to assist the seller achieve their desired outcome.

This latest episode of our podcast covers what you should be paying attention to in order to get listings.

Listen to the full podcast here:

Joe Lins Author


About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact Joe at 714.626.2069.

Day In The Life Of A Successful Realtor

By Stephanie Goedl
April 25, 2019

I recently had the opportunity to interview one of our top agents about what a day in her life looks like. This was a great conversation with Shonnie Jones of Jones Team Real Estate and she gave some valuable insight into what it takes to be a successful Realtor.

Listen to our podcast to learn how a successful agent spends their day.

Listen to the podcast here:

 

Watch the video of the podcast here:

Stephanie Goedl

About the author: Stephanie Goedl is Chief Operating Officer and Broker/Owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact us at 714.626.2069 or Careers@C21Discovery.com.

The Buyer Interview

By Joe Lins & Stephanie Goedl
January 29, 2019

The Buyer Interview is the initial meeting with your buyer to find out what their real estate goals and aspirations are. This is important because once you figure out what your client wants you can do a better job of finding that property for them. Our value as a Realtor is finding the house that is good for them. The only way you can do that is by asking questions and building buyer loyalty.

Listen to our podcast to learn what questions to ask when interviewing buyers.

Listen to the podcast here:

 

Watch the video of the podcast here:

If you would like a copy of our Buyer Interview Questionnaire we would be happy to share it with you! Just email us at Careers@C21Discovery.com. To get the latest podcast episodes subscribe on iTunes, Google Play or Podbean.

About the authors: Joe Lins is President, CEO and Owner of CENTURY 21 Discovery. Stephanie Goedl is Chief Operating Officer and Broker/Owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact us at 714.626.2069 or Careers@C21Discovery.com.

Stephanie Goedl

Are You Trained & In Shape For 2019?

By Stephanie Goedl and Joe Lins
January 15, 2019

To succeed in real estate you need to continually work on your presentation skills, negotiating skills and be up to date on the current industry forms. In this episode of our podcast, Stephanie Goedl and Joe Lins discuss the importance of training in your real estate career.

Listen to the podcast here:

 

Watch the video of the podcast here:

About the authors: Joe Lins is President, CEO and Owner of CENTURY 21 Discovery. Stephanie Goedl is Chief Operating Officer of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact us at 714.626.2069 or Careers@C21Discovery.com.

Stephanie GoedlJoe Lins

What are you waiting for?

By Joe Lins and Stephanie Goedl
December 27, 2018

There’s a time and a place to be a perfectionist but sometimes you just need to get out there and take care of business. In this podcast episode, Joe and Stephanie discuss the pitfalls of getting ready to get ready to get ready.

Listen to the podcast here:

 

Watch the video of the podcast here:

About the authors: Joe Lins is President, CEO and Owner of CENTURY 21 Discovery. Stephanie Goedl is Chief Operating Officer of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services or training we provide contact us at 714.626.2069 or Careers@C21Discovery.com.