Real Estate Training

The Ultimate Guide to Time Management for Busy Real Estate Agents

By Joe Lins
June 21, 2025

Managing our time can be a challenge for just about everyone. In today’s world, constant distractions and interruptions are the norm. For real estate agents, many of whom are independent contractors, the challenge is even greater. We’re in charge of our own schedules, which means we decide when to start the day, what to focus on, and when to call it quits. That flexibility can be empowering, but it also requires a lot of discipline.

The good news? A few simple practices can make a big difference. When you start to manage your time with intention, you’ll find yourself getting more done and feeling less stressed in the process. Here are a few practical tips to help you take control of your time and make it work for you, not against you.

Calendar with pen and Century 21 water bottle

Use a Calendar

Whether you prefer a digital calendar or an old-school paper planner, the key is to actually use it every day. Schedule everything: workouts, lunch breaks, prospecting, transactions, client follow-ups, and even time for social media. Before you begin, take a moment to write out everything you do (or should be doing) in a typical day. Don’t forget to block off time for the unexpected because it always shows up.

To-Do Lists

Start each day with a prioritized to-do list that aligns with your calendar. Rank your tasks by importance and urgency. Tools like the Eisenhower Matrix can be a huge help here. It’s a system that President Eisenhower developed to help him prioritize the high-stakes issues he faced, and it works just as well for everyday life. Also, pay attention to your energy levels throughout the day. Save high-focus tasks for the time of day when you’re at your best.

Eliminate Distractions

This one’s tough, but it’s crucial. Put your phone on Do Not Disturb when you need to focus. Avoid aimlessly browsing the internet, and only check email at scheduled times unless you’re waiting on something time-sensitive for a transaction. Try to tackle one task at a time and find a workspace where you can minimize interruptions. It might not always be possible, but even setting boundaries with those around you can help. According to a study by UC Irvine, it takes an average of 8 to 25 minutes to get back on track after an interruption!

Organize Your Workspace

A cluttered desk leads to a cluttered mind. Having a clean and organized workspace also eliminates distractions. Take the time to clear out papers you don’t need by shredding or recycling them. Not sure if you should keep something? Scan it and store it in a labeled folder on your computer. Speaking of which, clean up your email inbox too. File or delete messages so only the essentials remain front and center. Label everything clearly so you’re not wasting time searching for things later.

Create Templates

For any task you repeat regularly, create a checklist or step-by-step template. Whether it’s onboarding a new client or prepping for a listing presentation, templates keep you consistent and save you the mental energy of figuring it out from scratch each time. Just make sure your files are stored in an easy-to-find place with labels that actually make sense to you.

Time management doesn’t have to be perfect to be powerful. The goal isn’t to schedule every second of your life but to create enough structure that your time supports your goals instead of slipping away unnoticed. Start with one or two of these tips and build from there. Small, intentional changes can have a big impact, both on your business and your peace of mind.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

From Likes to Listings: The Real Estate Agent’s Guide to a Social Media Audit

By Suzy Lins
January 21, 2024

Are you ready to be audited? Not by the IRS, but by yourself. It’s time for a social media audit! A social media audit is a review of all your business’s social media platforms, looking at various factors. I will break down the process here.

Photo Courtesy of Canva Pro

Make a List

Open a spreadsheet, Google Docs, or Notepad and write down all your social media accounts. List the name or handle of your account. The handle is your @[name of account]. It’s best to keep all your social media handles the same or as similar as you can. Sometimes that won’t be possible if your handle is taken on a specific platform. Consider changing any handle that does not match the others.

Brand Review

Next, write down how many followers you have and review the accounts for brand consistency. Look to see if you have the same information across all your profiles. This includes the profile photo, logo, bio, and any other information allowed in the profiles. Update accounts to create a uniform look across all your social media platforms.

Note any accounts that you do not post to or engage on. If you have an account you haven’t posted on in a while, consider deleting the account. If you’d rather not delete it, you can post to inform your followers that it’s not an active account and direct them to the platform where you are active. This allows you to keep the account handle if you decide to start posting to it in the future.

Content Review

Next up is to review the content of your social media accounts. Include the type of content you are posting and the frequency. Make note of the content that is getting engagement. This is not just the number of likes. Look at the comments and how many times a specific post was shared. Look for patterns. Are your video posts getting more engagement than a photo post, or is it the opposite? If you really want to see what’s working and what is not, take a deep dive into the metrics of each post to analyze the impressions, reach, and engagement.

Audience insights from an Instagram account.
Audience Insights

Audience Insight

Check the insights on your account to understand your audience’s demographics and what type of posts resonate with them. You will be able to see your audience’s gender, age range, and top locations. You can also see what days of the week and times they are most active.

Once you have an idea of your audience, create a “persona” of your ideal client. A persona is a fictional character that represents a target client. Personas help you understand your customers’ needs, behaviors, and pain points. This persona will guide you as you develop your social media strategy and the types of posts you will create.

Competitor Review

Take a look at what your competitors are doing on social media. Identify what types of content are resonating with their followers and see if you can incorporate something similar into your social media content.

Goals

Once you’ve got a handle on where you are right now in your social media journey, you need to decide where you want to go. What are you trying to accomplish with your social media? Below are suggestions for types of goals that will help your career. Pick the ones that will help your business and that you will actually do. Then, develop your social media strategy around those goals.

Build a Strong Personal Brand

  • Showcase your expertise and personality to stand out in a competitive market.
  • Establish trust and relatability with their audience.

Generate Leads

  • Attract potential buyers and sellers through engaging content.
  • Use targeted ads or organic reach to expand their network.

Showcase Listings

  • Highlight properties for sale or rent through visually appealing posts.
  • Use video tours, before-and-after staging photos, or carousel posts to engage potential clients.

Educate Your Audience

  • Share market updates, home-buying tips, and selling advice.
  • Post content that addresses FAQs, such as “How to Get Your Home Ready for Sale.”

Engage with the Community

  • Build connections by promoting local businesses, events, and neighborhoods.
  • Position yourself as the community expert.

Increase Referrals and Word of Mouth

  • Stay top of mind with past clients and encourage them to share content or refer others.

Establish Credibility

  • Share testimonials, reviews, and success stories.
  • Highlight certifications, awards, and years of experience.

Humanize Your Business

  • Post behind-the-scenes content to show the human side of your work.
  • Celebrate milestones or share personal stories to connect with the audience on a deeper level.

Foster Client Relationships

  • Use direct messages and comments to engage one-on-one with clients and prospects.
  • Offer quick responses to inquiries or questions in a professional and friendly manner.

Leverage Visual Content

  • Use Instagram Reels, TikTok videos, or Facebook Lives to showcase dynamic, short-form content.
  • Post high-quality images and videos to make a lasting impression.

Ideally, a social media audit should be done quarterly if not monthly. I realize that sounds like a lot of work, but now that you’ve done all the heavy lifting, it’s just a matter of revisiting your content to see if it’s aligning with your goals and performing. If not, you can make adjustments to optimize your strategy. Incorporating this into your workflow or delegating it to an assistant will ensure that your social media is working in your favor and those “Likes” are turning into “Leads”.

Suzy Lins

About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery and a Business Etiquette Consultant. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

Why Every Real Estate Agent Should Attend Their Brokerage’s Sales Meetings

By Joe Lins
June 2, 2024

Century 21 Discovery sales meeting attendees

As a real estate agent, your time is valuable. Between showings, client meetings, and administrative tasks, it’s easy to see why attending your brokerage’s sales meetings might not always be a top priority. However, regularly participating in these meetings can be one of the most beneficial habits for your career. Here’s why:

Networking and Relationship Building

Sales meetings provide a golden opportunity to network with fellow agents and industry professionals. Building relationships within your brokerage can lead to collaborations, referrals, and a strong support system. It’s also a chance to learn from the experiences and insights of others, which can be incredibly valuable, especially for newer agents.

Staying Updated on Market Trends

The real estate market is dynamic, with trends and conditions changing frequently. Sales meetings often include updates on local market conditions, recent sales data, and economic factors affecting the industry. Staying informed about these trends allows you to provide accurate and timely advice to your clients, setting you apart as a knowledgeable and trustworthy agent.

Century 21 Discovery sales meeting discussing new forms

Learning and Development

Most brokerages use sales meetings for ongoing education and professional development. Whether it’s a new sales technique, marketing strategy, or technology tool, these sessions offer valuable learning opportunities to enhance your skills and increase efficiency. Continued education is essential for staying competitive in the real estate market.

Motivation and Accountability

Sales meetings can serve as a source of motivation. Hearing success stories and strategies from top-performing agents can inspire you to set and achieve higher goals. Regularly attending these meetings can help keep you accountable to your goals and commitments, providing a structured environment to track your progress.

Access to Resources and Support

Brokerages often use sales meetings to introduce new tools, resources, and support services available to their agents. This can include marketing materials, lead generation services, or new software platforms designed to make your job easier. Being present ensures you won’t miss out on these valuable resources.

Sharing and Receiving Feedback

Sales meetings are an excellent forum for sharing challenges and seeking advice from colleagues and management. Whether you’re struggling with a difficult client, a complex transaction, or need advice on a negotiation strategy, your peers and leaders can provide feedback and solutions. Likewise, sharing your own experiences and successes can contribute to the collective knowledge of the group.

Century 21 Discovery sales meeting discussing goals

Staying Aligned with Brokerage Goals

Regular attendance at sales meetings ensures that you are aligned with your brokerage’s goals, values, and strategies. It helps you understand the bigger picture and how your efforts contribute to the overall success of the team. This alignment can lead to a more cohesive and collaborative work environment, ultimately benefiting everyone involved.

Recognition and Incentives

Many brokerages use sales meetings to recognize and reward their agents’ achievements. This recognition can boost morale and provide a sense of accomplishment. Incentives such as awards or public acknowledgment of your hard work can motivate you.

Conclusion

While it may be tempting to skip out on sales meetings due to a busy schedule, the benefits of attending far outweigh the time investment. From networking and learning to staying updated on market trends and accessing valuable resources, these meetings play a crucial role in your professional development and success as a real estate agent. Make it a priority to attend your brokerage’s sales meetings and watch your career thrive. If you would like to sit in on one of our sales meetings, call me.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

Work Your SOI

By Joe Lins
April 21, 2024

Photo Courtesy of Canva Pro

Are you working your SOI? A strong sphere of influence is invaluable for a real estate agent’s business, providing a steady flow of referrals, repeat business and credibility. This contributes to and agent’s long-term success and growth. In our office meetings and training we talk a lot about reaching out to your Sphere of Influence. Many times, an agent will have a hard time wrapping their head around who is actually in their sphere of influence and how they should be reaching out to them. In this blog post we will give you some ideas of who to consider as your SOI and how to connect with them.

Who Is In Your SOI?

  • Members of your family
  • Members of your spouse’s family
  • Members of your extended family
  • Your best friend and their family
  • Your spouse’s best friend and their family
  • Your children’s friends parents
  • Your doctor, dentist, optometrist, veterinarian, pharmacist
  • Your hairstylist, barber, estetician, manicurist
  • Your CPA, attorney, insurance broker, financial planner, banker
  • Your neighbors
  • Your grocer, florist, jeweler
  • Your gardener, plumber, electrician, roofer
  • Your painter, window washer, appliance repair person
  • Your tailor, travel agent, pet groomer, pet sitter
  • Your children’s teachers, principals, coaches
  • Your Pastor, Priest, Minister, Rabbi
  • Your fellow members of organizations you belong to (Rotary, Elks, Chamber of Commerce, etc.)

The list goes on. I suggest sitting down with a notepad and going through the contacts on your phone to make a list of people you know, interact with or do business with. You already have their contact information so it will be easy to add them to your database.

Connect With Your SOI

Here are some ways you can connect with your sphere of influence:

Regular Communication

Keep in touch with your sphere of influence through regular communication channels such as phone calls, emails, newsletters, or even social media updates. Keep track of these communications in your CRM. At CENTURY 21 Discovery we have a CRM that syncs with your email contacts and can automatically add them to your database. This allows the agent to save time by avoiding duplicate effort of having to add them to the CRM. 

Personalized Messages

Tailor your messages to each individual in your sphere of influence to make them feel valued and appreciated. By keeping notes in your CRM about prior conversations, it allows you to pull up that information and refer to or comment about it in your next interaction. Personal touches like this can go a long way in building stronger relationships.

Social Media Engagement

Engage with your sphere of influence on social media platforms by commenting on their posts, sharing relevant content, and participating in discussions related to real estate or their interests.

Organize Events

Host events such as client appreciation parties, homebuyer seminars, or networking mixers to bring your sphere of influence together and strengthen connections in person.

Attend Events

Attending events will make you known in the community. A good place to start is your local Chamber of Commerce. They have networking events throughout the year. These are good opportunities to get to know other business people in the area. 

Provide Valuable Resources

Share helpful resources such as market updates, home maintenance tips, or local community information to demonstrate your expertise and provide value to your sphere of influence. You want to become their go-to resource for all things home and community.

Referral Programs

Implement referral programs to incentivize your sphere of influence to refer friends, family, or colleagues who may be in need of real estate services.

Personal Meetings

Schedule face-to-face meetings with individuals in your sphere of influence to catch up, discuss their real estate needs or goals, and offer your assistance. Meeting for lunch, coffee or a glass of wine will give the encounter a nice touch.

Send Personalized Gifts

Surprise your sphere of influence with thoughtful and personalized gifts or cards on special occasions such as birthdays, holidays, or anniversaries to show appreciation and strengthen your relationship. Again, using your CRM to keep track of their special dates makes this process much easier.

Volunteer in the Community

Get involved in community events or charitable activities that are important to you. Your sphere of influence will see your commitment to giving back and you may also meet new people you can add to your sphere. 

Follow-Up and Follow-Through

Always follow up with your sphere of influence after any interaction, whether it’s a phone call, meeting, or event attendance. Additionally, ensure you follow through on any promises or commitments you make to maintain trust and credibility.

By implementing these strategies, real estate agents can foster deeper connections with their sphere of influence, leading to increased referrals, repeat business, and long-term success.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

The Power of the Sphere

Why a Real Estate Agent’s Sphere of Influence is Vital to Success

By Joe Lins
March 2, 2024

Group of young professionals in business attire talking
Photo Courtesy of Canva Pro

In the dynamic world of real estate, success hinges not only on market knowledge and negotiation skills but also on something more intangible: relationships. At the heart of every thriving real estate business lies a robust sphere of influence—a network of connections that extends beyond transactions and transcends mere professionalism. In this article, we delve into why a real estate agent’s sphere of influence is not just important but indispensable to their long-term success.

Building Trust and Credibility

In an industry where major life decisions are at stake, trust is paramount. A sphere of influence comprises friends, family, colleagues, and acquaintances who already have a level of trust and rapport with the agent. Leveraging this existing trust facilitates smoother transactions and instills confidence in potential clients. Recommendations from within one’s sphere carry significant weight, often leading to quicker conversions and higher client satisfaction.

Access to Referrals and Repeat Business

A well-nurtured sphere of influence is a renewable resource of referrals and repeat business. Satisfied clients are more likely to refer their agent to friends and family in need of real estate services. Additionally, past clients who had positive experiences are inclined to engage the same agent for future transactions, contributing to a steady stream of business opportunities. Each successful interaction within the sphere reinforces the agent’s reputation and strengthens their network, creating a virtuous cycle of growth.

Enhanced Market Reach

Beyond direct referrals, a robust sphere of influence expands an agent’s market reach exponentially. By tapping into the networks of their sphere members, agents gain access to new demographics, geographic areas, and niches. This broadens their client base and diversifies their business, making them more resilient to market fluctuations and economic downturns. Furthermore, active engagement within the sphere fosters a sense of community and reciprocity, leading to collaborative efforts and collective support.

Cultivating Long-Term Relationships

At its core, real estate is a people-centric industry. Successful agents understand the value of cultivating meaningful, long-term relationships within their sphere of influence. Beyond mere transactions, these relationships evolve into partnerships built on mutual respect, integrity, and shared goals. By prioritizing the human aspect of business, agents not only enhance their professional reputation but also enrich their personal lives, creating a legacy that transcends sales figures and commission checks.

In conclusion, a real estate agent’s sphere of influence is not just a network—it’s a lifeline, a source of strength, and a catalyst for growth. By investing time, effort, and empathy into nurturing their sphere, agents lay the foundation for sustained success and enduring fulfillment in an ever-evolving industry. As the adage goes, “Your network is your net worth”—and in real estate, this rings truer than ever before.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

Understanding Frequently Used Terminology in Your Transactions

By Amy Leonhardt
February 2, 2024

New real estate agents may find themselves confronted with terms and acronyms that are unfamiliar. Understanding these terms is crucial for success. Here is a brief guide to some of the most-used terms and acronyms used in real estate and escrow to help newer agents: 

Real estate agent showing paperwork to clients
Photo by MART PRODUCTION on Pexels.com

APN

APN (Assessor’s Parcel Number) is a unique number assigned to a parcel of real estate. It is used to identify property for legal and tax purposes. It is included in the legal description, and will be referenced on the Grant Deed and the preliminary title report.

CMA

CMA (Comparative Market Analysis) helps determine a property’s market value by comparing it to similar properties in the area, and it is an important tool for pricing strategies.

Closing Costs

Closing Costs are the expenses, beyond the property price, that both buyers and sellers incur to complete the transaction in escrow. Some examples of these costs include title insurance, processing fees, appraisal fees, messenger fees, and taxes. Note that buyer and seller closing costs are not equal, so keep in mind that if “Both” is checked on the RPA, closing costs will be split 50/50, instead of each paying their own fees, and buyers typically have more closing costs.

COE

COE (close of escrow) is the date when buyer and seller complete the sale, and ownership officially transfers to the new owner.  This date is determined by what is agreed upon in the contract. Funds have been transferred, principals have fulfilled their contractual obligations, documents have been recorded, and the transaction is complete. 

EMD

EMD (Earnest Money Deposit) is the buyer’s deposit to escrow that shows the seller the offer was made in good faith. The agreed-on contract will determine the amount of the EMD, the form it can come in (check or wire), and the deadline for depositing into escrow. Once escrow is opened, the escrow company will contact the buyers to provide them with wire instructions. Due to increasingly rampant wire fraud, always have your buyer confirm wire instructions directly with a known verified number for your escrow company, and never take instructions via email or from an unsolicited call. This will help protect your client’s funds.

EOI

EOI (Evidence of Insurance) is a document confirming the details of an insurance policy, and will be required by a buyer’s lender. It is typically requested by escrow on behalf of the buyer, and the insurance company provides the proof of insurance.

FHA

FHA (Federal Housing Administration) is a federal agency that insures mortgages with low down-payments. These loans typically have more stringent requirements than conventional loans, and the process may take a bit longer than a conventional loan, though they are a great option for buyers with limited down-payment funds.

NHD

NHD (Natural Hazard Disclosure) Report is a statutory document that discloses potential risks such as earthquakes or floods on a particular piece of property. Buyer and seller will sign to indicate they have received and reviewed the report.

Familiarizing yourself with these terms and dedicating yourself to continuous learning and training will benefit your career in this ever-changing real estate market.

About the author: Amy Leonhardt is an escrow assistant for Equity Escrow Group, Ltd. in Fullerton, California. For more information on the services provided by Equity Escrow Group please contact them at 714.626.2095 or visit their website www.equityescrowgroup.com

5 Ways To Up Your Marketing Game In 2024

By Suzy Lins
January 2, 2024

Photo courtesy of Canva Pro

To enhance your marketing game as a real estate agent you can employ various strategies to attract clients and stand out in a competitive market. Here are five things you should consider:

  1. Create a Strong Online Presence:
    • You should have a professional and user-friendly website showcasing your listings, services, and expertise. It should be optimized for search engines to improve visibility. Through Century 21, our agents are provided websites that they can customize to their location as well as their own style.
    • Utilize social media platforms to share property updates, market trends, and engage with your audience. Consistent and compelling online content can help establish your brand and attract potential clients.
  2. Utilize High-Quality Visuals:
    • Invest in high-quality professional photography, virtual tours, and videos for your property listings. Visuals play a crucial role in capturing the attention of potential buyers. Clear, visually appealing content not only attracts more views but also helps in creating a positive impression of your listings and services. The photos an agent uses are a representation of their own “brand”. Poor quality photos do not enhance that brand in the consumer’s mind. Plus, your competitors may use that against you when they are competing with you for a listing.
  3. Implement Targeted Advertising:
    • Use targeted advertising to reach specific demographics and potential homebuyers. Platforms like Facebook and Instagram offer robust advertising tools that allow you to customize your audience based on factors such as location, age, interests, and more. This targeted approach can lead to more effective and cost-efficient marketing campaigns. Make sure to include funds for advertising as you establish your budget for the year.
  4. Build and Leverage Client Testimonials:
    • Positive reviews and testimonials from satisfied clients can be powerful marketing tools. Encourage happy clients to leave reviews on your website, social media pages, or other relevant platforms. You can also use testimonials in your marketing materials to build trust and credibility with potential clients. At CENTURY 21 Discovery we use a system called RealSatisfied that automatically sends a survey to the client at the close of escrow. Once the survey is completed, the agent is notified and then has the option to share the testimonial to their social media sites all with the click of a mouse.
  5. Offer Valuable Content and Resources:
    • Position yourself as an expert in your field by providing valuable content and resources to your audience. This can include blog posts, articles, or video content covering topics like home-buying tips, market trends, and neighborhood highlights. By offering useful information, you not only showcase your expertise but also attract and retain an engaged audience.

Remember, consistency is key in marketing. Regularly update your online platforms, engage with your audience, and adapt your strategies based on the evolving needs of your target market. Keep an eye on emerging trends in real estate marketing to stay ahead of the competition.

About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery and a Business Etiquette Consultant. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

5 Habits You Should Start Now to Be Successful in Real Estate

By Joe Lins
June 15, 2023

To be successful in the real estate industry, it’s important to develop good habits that will set you up for long-term success. Here are five habits you should start now:

Photo Courtesy of Canva Pro
  1. Continuous Learning

Real estate is a dynamic field that requires staying up to date with market trends, regulations, and best practices. Develop a habit of continuous learning by reading books, attending seminars, taking courses, and staying connected with industry professionals. This will help you make informed decisions and stay ahead of the competition.

  1. Networking

Building a strong network is crucial in real estate. Make it a habit to network regularly by attending industry events, joining real estate associations, and connecting with other professionals in the field. Networking can lead to valuable partnerships, referrals, and new opportunities. Also, participating in community events is a great way to network and become known in the community as the real estate expert.

  1. Consistent Prospecting

Prospecting is the lifeblood of any real estate business. Develop a habit of consistent prospecting by setting aside dedicated time each day or week to identify and reach out to potential clients, investors, and partners. This can include cold calling, door knocking, online lead generation, or leveraging your network. Keep track of your prospecting and make notes to learn which one of your prospecting efforts produces the most results. Whether you use a notepad, an Excel spreadsheet or a CRM tool, keeping track will allow you to adjust and focus on what is working for your business. 

  1. Effective Time Management

Real estate professionals often juggle multiple tasks and deadlines. Cultivate good time management habits by prioritizing your activities, setting goals, and creating a daily or weekly schedule. Focus on high-value activities that directly contribute to your business growth and allocate time for prospecting, client meetings, property research, and administrative tasks. Use a calendar, paper or digital, to schedule these activities into your day.

  1. Excellent Communication Skills

Effective communication is essential in real estate. Develop strong communication habits by actively listening to your clients, responding promptly to inquiries, and conveying information clearly and professionally. Enhance your written and verbal communication skills through practice and seek feedback to improve further. If you need to improve your verbal communication skills, recruit a family member or fellow agent to role play various scenarios. For written communication, create templates to use for the various types of emails needed for your business. That way you won’t have to “reinvent the wheel” and can simply cut and paste the necessary information into the email each time. When creating these templates, do a spell check and run them through a program like Grammarly to identify any corrections needed. Another option would be to ask someone in the Marketing Department at your brokerage to proofread them.

Remember that success in real estate takes time and dedication. By adopting these habits, you’ll be well on your way to building a solid foundation for your career in the industry.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

Rainy Days and Real Estate

By Joe Lins
January 10, 2023

What’s a REALTOR to do on a rainy day in California? We don’t get much rain in Southern California, but when we do it pours! Days like that can make it hard to get into the office and go to work. And once you get there, what the heck do you do?

Whether you choose to go into the office or stay home on rainy days, don’t let the day pass without doing a few activities for your business. At the end of the day, you’ll be glad you did.

Photo of real estate agent working at their desk.

Here are my Top 10 Rainy Day Ideas for Realtors:

1. Make a minimum of 10 prospecting calls

Call your sphere of influence (SOI) to see how they’re doing. Ask how the rain is affecting them and their family.

2. Update your Client Relationship Management System (CRM)

Rainy days are a perfect day to update your client database. Add their birthdays, anniversaries, spouse’s name, pet’s names….. Make sure to add the anniversary date of their home purchase. Our Century 21 Discovery agents have a CRM tool through MoxiWorks and have the ability to send email through that system which allows them to see who is actually opening the email.

3. Write and mail a minimum of 10 notes

Sending a handwritten note to people in your database is a nice touch and a great way to stay top of mind.

4. Update your online profiles and bio

Make sure all your online and social media profiles and bios are up-to-date. Update your profile photo and any certifications or awards you have received. Have you claimed your Realtor.Com profile? Claim it and update your profile by adding your photo, contact information and any additional relevant information.

5. Set up an email campaign

If you use a CRM, it probably has the capability to set up an email drip-campaign for your database. (See No. 2) These are a great way to remind them that you are in real estate. Even on rainy days!

6. Review the active listings in the MLS for your city of choice

You want to stay on top of the market activity and the best way to do that is to review the listings in your market regularly. Educate yourself to have intelligent conversations about the market, because you know you’ll be asked.

7. Set appointments to show property

Are you working with Buyers? By reviewing the active MLS listings daily (see No. 6) you will know what’s new to the market and can schedule a tour for your Buyers.

8. Schedule an Open House

No listings? Ask an agent with a listing if you can hold an Open House for them. Once you have it scheduled in the MLS make sure you post it on social media. Also, invite the neighbors to your Open House. Maybe they know someone who would love to live in their neighborhood. Ask them!

9. Write a blog post

If writing is your thing, write a blog post. Don’t have a blog? Ask a real estate blogger if you can write a guest post on their blog.

10. Subscribe and listen to our podcast

For more tips and education about your real estate career, subscribe to our podcast “Discover Your Real Estate Career”. 

Implement some of these ideas to stay focused on your business on those rainy days when you’d rather stay in bed and watch Netflix.

Joe Lins

About the author: Joe Lins is President, CEO and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services, training and coaching we provide, contact Joe at 714.626.2069.

The Most Wonderful Time of the Year to Contact Your SOI

By Suzy Lins

December 21, 2022

The holiday season is the most wonderful time of year for real estate agents to contact their Sphere of Influence (SOI).

Real estate agents should call their SOI because it can be an effective way to generate leads and build their business. The term SOI refers to the network of people that an agent has a personal relationship with, including friends, family, former clients, and other professionals in their industry. These individuals can be a valuable source of referrals for the agent, as they are more likely to trust and recommend the agent to their own network of contacts.

At Century 21 Discovery, we teach our agents to regularly reach out to their SOI because it helps them stay top of mind and build stronger relationships with these individuals. Often, an agent will comment that they don’t know what to say when they make the call. Well, right now is the perfect time of year to reach out to your SOI because you have a good reason. Call to wish them a Merry Christmas or Happy Holiday. Who wouldn’t love to receive a call like that! Continue the conversation by asking about their family, holiday plans or plans for 2023. Keep notes about the conversation to refer back to the next time you call them. Which should be regularly.

If real estate is a new career for you, this is the ideal opportunity to let them know. It can open the door to a good conversation about the market because everybody has an opinion about real estate.

When you make the call be ready to answer questions about the real estate market, interest rates or homes for sale in their area. Be prepared! Staying in touch with your SOI can help you stay informed about potential real estate opportunities, as these individuals may be aware of upcoming listings or sales in the area.

These calls are ideal for staying in touch and if done consistently, can lead to more referrals, which can help grow your business and increase your income. Make time during the busy holiday season for these calls. Plus, getting used to making these calls will give you more confidence for the next time you pick up the phone.

Photo of Suzy Lins
About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery and a Business Etiquette Consultant. For more information about CENTURY 21 Discovery you may call (714) 626-2000.