Buyers

Do’s and Don’ts During The Loan Process

By Bill FitzMaurice
May 19, 2016

You found your dream home and your offer was accepted. Congratulations, but before you start packing for your big move there are some definite Do’s & Don’ts we recommend buyers to follow as they go through the loan process.

DO:

DO ask donor(s) for gifted funds as soon as possible, if being used towards your down payment. Ask your Loan Officer about the necessary steps and documentation for gifts.

DO stay current on all your payments: mortgage, car payments, credit cards, student loans and any other debt.

DO continue to use your credit as normal. Changing your pattern may raise a red flag, causing your credit score to go down.

DO wait to make a major purchase such as a new car, boat or appliance until after your loan has funded.

DO keep copies of all important financial documents so you will be ready to provide if asked: check stubs, W-2’s, tax returns, bank and investment account statements, rental agreements, etc.

DON’T:

DON’T keep cash in a safe or an overseas account if you plan to use these funds as a down payment. Ask your Loan Officer how and when would be the best time to put funds into your U.S. bank account if needed.

DON’T close credit card accounts. Keeping accounts open after you have paid them off lowers your debt-credit ratio. If you close a credit card account, it may appear that your debt ratio has gone up.

DON’T apply for new credit or give your personal information to anyone else who might run your credit report. Multiple credit inquiries may hurt your credit score.

DON’T make career moves. Your mortgage lender must verify your employment, so it’s crucial to maintain employment status.

DON’T make large deposits into your back account unless 100% necessary. If you must, save the documentation showing where the funds came from. Keep a “paper trail”.

Make sure to discuss any changes in your financial situation with your Loan Officer right away.

About the Author: Bill FitzMaurice is a Senior Mortgage Consultant (NMLS #290216) with New American Funding. For more information about home financing you may contact him at (949) 291-1770.

Closing on a home? Don’t Forget the Insurance

By Michael Williams
April 29, 2016

Congratulations! You found your clients perfect dream home. You used your years of experience, professional expertise and pockets full of patience to satisfy every one of their unique requests. So, why it is still stuck in escrow? Your client is saying it’s that pesky insurance agent!

… But the real holdup might be that “perfect home”….

Below is a 3 part checklist that will help you identify potential hang-ups with your client’s home insurance.

1. Location, Location, Location.
It’s not just important to REALTORS®. Insurance companies have three main location related exposures that can complicate securing a policy. Distance from Brush, proximity to Coastline or placement in a Flood Zone.

In wonderfully sunny Southern California, we don’t have to worry too much about wind or hail, but we can never forget about brush. A good rule of thumb is to use an online map service such as Google or Bing and measure the distance from open land to the home. A standard acceptable measurement for brush exposure is 1500 ft.
For our lucky friends on the coast, the average rule is 500 ft from the shore. Again, the best course of action here is to measure with an online map.
Finally, the wild card is a Flood Zone. Because you often cannot visually predict where a flood zone will be, a helpful site is FEMA’s mapping tool. Simply type in the address and it will return a flood zone score.

2. The claim history matters: both buyers and the home.
This section often surprises many people. But the ability to insure the home is based off the loss history of both the buyer and the home itself. Insurance companies split blame for losses between the owner of the home and the structure itself. For example, when a water loss occurs, a point is assigned to the address and the owners. Getting as complete of a disclosure list as possible can help determine whether that home has a history of losses. In the state of California, water losses are the number one cause of loss and it is now almost universal for preferred market insurers to deny a home because of 2 or more water losses. If this is the case you can assume that insurance will double in cost and take a minimum of one week to place.

3. Good Bones vs. New Homes.
Age of the house is big player in acceptability. Some buyers want new construction and that’s great! But, others want classic charm. That beautiful home built in the 1920’s comes with its own host of potential hiccups. Many insurance companies won’t even write a home built prior to 1950. But the ones that do, require proof of complete upgrades to plumbing, heating, wiring and roofing. And it’s not just the cute cottage that could be a problem. Many Carriers are looking for upgrades on any home older than 20 years! So find out if the bones of that house beyond their useful life.

As every realtor knows, no two purchases are the same. And while the client should always get the house they want, it’s best to build in that little bit of extra time should one of the items above be a potential problem. Simply call the insurance agent a bit early. A little planning can make for a much smoother escrow.

About the Author: Michael Williams is Chief Operating Officer at Williams Insurance Company in Fullerton, CA. If you would like more information about insuring a home please call him at 714.526.5588 or visit the website at www.williamsinsurancefullerton.com

Unique Property Websites

By Suzy Lins
March 30, 2016

The fun part about working at CENTURY 21 Discovery is that I get to see all the cool marketing tools that our agents have access to through the Century 21® system. One tool that benefits our sellers as well as our agents is the Unique Property Sites. These are websites that are dedicated to selling the home. We all know buyers are searching online and these sites provide them with the property details and photos as well as allows sharing the sites through social media and email. These sites are designed for mobile devices too so buyers can access them from anywhere.

Check out this short video about the sites:

About the author: Suzy Lins is the Communications Director for CENTURY 21 Discovery. For more information about CENTURY 21 Discovery you may call (714) 626-2000.

Unique Benefits of a Property Management Company

By Blake Borowski
March 8, 2016

Owning a rental property and being the landlord comes with a unique and challenging opportunity. Some individuals might decide to give the landlord responsibility at least one try, and while it might work for them, there are some benefits that a property management company can provide that a landlord lacks.

Numerous Rental Payment Options

Although it is possible for landlords to set up numerous payment options, it makes sense for property management companies to do so as they will end up accommodating a large number of tenants. For instance, while most landlords accept money orders and checks, property managers are accustomed to accepting online payments and direct deposits through a bank or credit union.

An Emergency Line

The ability for maintenance requests to be made in an online form is unique, but a special line for emergency maintenance or repairs is highly valuable and a great way to provide tenant solutions.

Established Vendors

As a landlord that manages one or two properties, it is just not possible for a vendor to make it their top priority to provide your properties with maintenance and repairs. However, some property management companies have plenty of work and use the same vendors on just about every occasion.

A Systematic Approach

Landlords that are still learning how to manage their property will likely be taking each day and responsibility one step at a time. However, property managers have a systematic approach to managing a property, which means your property will get managed in an effective manner, no matter what.

About the Author: Blake Borowski is the Founder of White Glove Property Management in Fullerton, CA. If you would like more information about the unique benefits of using a property management company call him at 714.515.3395 or visit the website www.whiteglovepm.com.

Know Your Negotiation: Tips for Real Estate Agents

By Guest Blogger
March 1, 2016
This was originally published on the official blog of Century 21® on February 17, 2016*

One of the many reasons a home buyer or seller turns to you, the real estate agent, is for negotiation help. They might lack experience and feel insecure when it comes time to talk about money and their potential purchase or sale. While you may have already brushed up on some tactics, realize that negotiating in real estate presents a unique situation. Here are some tips that may help.

Check Your Emotions, Not Theirs
Common advice recommends negotiators to remain unbiased and objective — strong emotions can potentially hurt your deal. However, as a real estate agent, it’s important to remember that emotions do play a part in your business. A home may often be the largest investment in a client’s life. Acknowledge and understand that clients might have a lot at stake, while continuing to remain unemotional during negotiation. Your clients may appreciate that you understand their point of view while maintaining a professional demeanor.

Prepare Your Clients
Whether your clients are the ones buying or the ones selling, get them up to speed on how a typical negotiation occurs. Although you may be responsible for leading the process, you can still make your client feel like a participant. Lay out the procedural steps for them, so there are no surprises or unexpected obstacles. Answer as many questions as possible beforehand so they don’t feel out of the loop or overwhelmed when the negotiation occurs.

Manage Expectations
While you may have good intentions to get your client the best deal possible, don’t promise it. After all, you can’t. A negotiation is a live, working discussion that can take many turns. Make sure your clients understand the worst case scenario by talking to them beforehand about all potential outcomes. As mentioned before, buying or selling a home may be an emotional endeavor for them. Mentally preparing them for less than favorable outcomes takes the shock out of the situation and may reduce mental stress.

Discuss Alternatives
The “worst case scenario” conversation shouldn’t end with a simple acknowledgment of potential outcomes. Create a plan of action just in case those outcomes are realized. What would your client like to do if the buyer won’t budge on an asking price? What would the buyer like to do with certain home inspection results? Deciding on an action beforehand can reduce the time and effort of decision making in the moment, which may lead to more objective, unemotional choices.

Report Facts Only
Since it’s your job to remain detached during this process, make sure you remain that way when reporting negotiation outcomes to your client. If a seller is angered by an asking price, but accepts it anyway, you may want to leave out their emotional response when reporting the offer acceptance. Their reaction is unnecessary to the business transaction, and can only add superfluous feelings of attachment to the process.

Negotiating in real estate can be a high stakes game, but these tips may help you to remain calm while you work out the best deal for your client.

*Article reprinted with permission of Century 21 Real Estate LLC.

Interview with C.A.R. Chief Economist Leslie Appleton-Young

By Joe Lins
February 15, 2016

I had the opportunity to interview California Association of REALTORS® Chief Economist Leslie Appleton-Young after her presentation at the Pacific West Association of REALTORS® February general membership meeting. I asked her three questions about the real estate industry and specifically Orange County real estate.

Those three questions were:

1) What is the biggest disruption facing the real estate industry?

2) How healthy is the Orange County real estate market?

3) What is the biggest opportunity for the consumer in Orange County?

She’s a smart woman and I value her insight. Watch this short video for her responses.

About the author: Joe Lins is President and Co-owner of CENTURY 21 Discovery. If you are interested in becoming part of the CENTURY 21 Discovery team or would like more information about our services contact Joe at 714.626.2069.

Escrow and How It Works

By Nancy Mattaliano-Castaneda
February 2, 2016

Buying a home is a huge undertaking and requires a good understanding of the process. In California, once a buyer and seller agree to the terms of the sale the next step is to open escrow. First time buyers or people who have not bought or sold a home in awhile may not know what escrow is.

Here is a brief overview of what escrow is and how it works.

What is Escrow?

Escrow is a process that protects the interest of all parties in a real estate transaction, ensuring that all the conditions of the sale have been met before property and money change hands.

Why Do I Need One?

You need escrow to ensure that all parties have complied with the escrow instructions before any funds are disbursed or title is transferred. The escrow company has an obligation to safeguard the funds and/or documents while they are in the officer’s possession and to disburse funds and/or convey title only when all parties have met the terms of the escrow instructions.

What is the Escrow process?

Once a purchase contract has been negotiated to the satisfaction of both the seller and buyer, a legible fully-signed copy is forwarded to the escrow company. The escrow officer will then prepare supplemental instructions and place the earnest money deposit into a trust account. The buyer and seller can move forward separately, but simultaneously, in obtaining inspections, reports, loan commitments, funds, deeds and many other items using escrow as the central depositing point.

Who to Contact with Questions:

Your REALTOR® will answer questions about your purchase contract agreement. Your loan officer will answer all questions about your loan status, conditions of your loan and the loan process. Your escrow officer will help or direct you with any other questions. A good escrow officer understands you will have questions and should be willing to answer them or direct you to the person who can.

About the Author: Nancy Mattaliano-Castaneda is an Escrow Officer at Equity Escrow Group, Ltd. in Fullerton, California. For more information about Equity Escrow Group, Ltd. call 714.626.2095 or visit the website www.equityescrow.net.

5 Places You Forgot Potential Buyers Will Check

By Guest Blogger
October 15, 2015
This was originally published on the official blog of Century 21® on October 14, 2015 *

An open house is a crucial component of the home sale process. Start with these tips for staging an open house, but don’t stop there. Potential buyers are likely to inspect all areas of the house. Yes, even your “junk drawer” and closets. Here’s a list of five often forgotten places that potential homeowners may check.

The sides of your house

When you spruce up your front yard and backyard, pay attention the sides of your home as well. Potential buyers will likely look at the exterior of your house from all angles. One unkempt side may turn them off from the rest of the home. Make sure the paint and landscaping is in good condition from all angles.

Inside your closets

Don’t stuff everything in your closets and hope no one will open them. Even if the potential buyers aren’t fashionistas, they may still care about closet space. Show it off by organizing it. You wouldn’t want a potential buyer to open a closet just to find a hodgepodge of the belongings you stashed there.

Under your bed

Removing the bulk of storage from your closets is a great way to make closet space appear bigger, but that doesn’t mean your stuff should be shoved under the bed. Not only is it an eyesore, but the potential homebuyer might also see it as a sign that there is not enough storage space. Your best bet is to invest in temporary external storage space so that your open house has all the space it needs.

Inside the shower

Chances are no one wants a small, cramped bathroom. Create storage solutions that may make your space appear bigger and brighter to buyers. For example, stash toiletries and cleaning supplies in a separate closet, a dresser, or under the sink.

Your drawers and cabinets

Potential buyers will probably open drawers and cabinets. Spend time getting inspired by these home organizers. Think about all of the details like your spice rack, whether your dishes match, and finally taming your “junk drawer.” In need of more inspiration? Our Pins may help!

Go the extra mile, and don’t get caught off guard. You wouldn’t want to scream a slow motion “nooooo” as a potential buyer innocently reaches to open a closet.

*Article reprinted with permission of Century 21 Real Estate LLC.

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